Shipping policy

Last Updated: August 24, 2026

TheVirals.pk delivers products across Pakistan through available courier and delivery services.

1. Order Processing

Orders are normally processed after they have been successfully placed and verified.

Processing may take approximately [1–2] business days, depending on product availability and order volume.

2. Delivery Time

Estimated delivery time is generally:

[3–7] business days

Delivery times may vary depending on:

  • Customer location

  • Product availability

  • Courier service

  • Weather conditions

  • Public holidays

  • Unexpected operational delays

Remote areas may require additional delivery time.

3. Delivery Charges

Shipping charges will be displayed during checkout where applicable.

Shipping fees may vary depending on:

  • Delivery location

  • Order size

  • Product type

  • Promotional offers

4. Cash on Delivery

Cash on Delivery (COD) may be available for selected locations and products.

If COD is available, customers must provide an accurate and reachable phone number.

We may contact customers to verify COD orders before dispatch.

5. Order Tracking

Where tracking is available, customers may receive a tracking number or delivery update through email, SMS, WhatsApp, or another available communication channel.

6. Incorrect Delivery Information

Customers are responsible for providing an accurate delivery address and phone number.

If an order cannot be delivered because of incorrect or incomplete information, additional delivery charges may apply.

7. Failed Delivery

If the courier is unable to deliver an order after repeated attempts, the order may be returned to us.

If the customer requests another delivery attempt, additional charges may apply where applicable.

8. Delivery Delays

While we aim to deliver orders within the estimated timeframe, delays may occur due to circumstances outside our control.

We are not responsible for delays caused by courier companies, weather, public holidays, natural events, or other third-party circumstances.

9. Receiving Your Order

Customers should inspect the package when possible.

If the package appears seriously damaged, please document the condition and contact us immediately.

10. Contact

For delivery questions:

TheVirals.pk
Email: theviralspk@gmail.com
WhatsApp: 0315-4652249